Handling Difficult People

Handling Difficult People

Handling Difficult People We all eventually find ourselves trying to improve our skills for handling difficult people. There is likely even someone you know who sets you off like an atomic bomb. Maybe they constantly criticize you, put you down in front of others, take credit for your good work, constantly kiss up to the boss, or can never admit they are wrong. That list could go … Continue reading

How to Improve your Communication


The world around you improves each time you ask yourself and others how to improve your communication abilities. Everyone knows how to communicate…right? The truth is everyone does communicate. However, some of us seem to do it better than others? If you’re anything like me, you want to put and keep yourself in the group of people who do communicate better than the average person. Especially when … Continue reading

Ten Time Proven Principles of Success


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10 Time Proven Principles of Success Ever wish a book of answers to life’s questions would fall out of the sky? Careful, it may land on your head. Here is Chapter 1 – The Principles of Success. I recently came across a list of 10 factors the Investor’s Business Daily (IBD) published in answer to the question, “What is the Secret of Success?”. The IBD studied industry … Continue reading

How to Negotiate (Priceless Fundamentals)


Knowing how to negotiate is a key part of successfully executing strategy in pretty much every aspect of your life. The truth is that resources are limited. With limited resources, you’ll find that if you give out more than you take in, you’ll end up with less than when you started. In relationships, business, career, salary, sales, purchases, real estate, good deals and pretty much every other … Continue reading

Small Business Survival & Principles That Help


Small Business Survival: Small Business Survival depends heavily on developing good strategy, principles and tactics. This article/post focuses on principles, for a better understanding of strategy, read my article/post titled (What is Strategy?). If your small business will survive; you must first understand the importance of strategy and principles. You must also apply the fundamental principles that ensure success in a competitive business environment. One of the … Continue reading

Why am I always so angry?


Have you ever asked yourself, “Why am I always so angry”? Understanding why people find themselves asking that question is an issue for hiring authorities, HR types, supervisors, teachers, parents, civic leaders, and individuals alike. This hit home for me recently while I listened to helicopters hovering over my step-daughter’s school and our town. While El Segundo is by no means a small town, it is the … Continue reading

What is Strategy?


What is Strategy? When we start wondering, “What is a Business Strategy”, we are usually playing around with a new or important idea. This leads us to question what exactly strategy is and what strategy will work best for our unique situation. We do this because we rightfully “want” to succeed. Be Warned Success is important and having a perfect strategy will make sure we don’t fail…right? … Continue reading

What is Relationship Marketing


What is Relationship Marketing? First, it is nothing new. Relationship Marketing (in its basic forms) has been around since the beginning of human history. Truly successful businesses have always benefited from developing and nurturing healthy relationships within their target market. Dictionary.com defines it as, “a marketing strategy in which a company seeks to build long-term relationships with its customers by providing consistent satisfaction”. Wikipedia explains, “Relationship marketing … Continue reading

Qualities of a Leader – Tenacity Needs Vision


Qualities of a Leader …Tenacity Needs Vision Thomas Edison is often quoted as saying, “Genius is one percent inspiration and ninety-nine percent perspiration”. I always thought that was a catchy phrase because I felt it inferred I could display genius if I worked hard enough (and because it rhymes). Because of this, I smile when I come across it. In my youngest days, I smiled because it … Continue reading

Are You a Leader?


Are you a leader? I asked myself, “Are you a leader?” often as a leadership instructor (at a school where airman learned to become sergeants). I was fortunate back then and I knew it. My students gave me no slack and put me to the test early on in every session. When I look back at those countless (and now humorous) memories of students challenging me, some … Continue reading

Lead a Victorious Life


How do we lead a victorious life? A leader I respect and learn much from (Dan Miller) included this poem in a recent news letter from his web community (www.48days.net). It hit home because I’m setting out on a new journey in my own life as I retire from 25 years of military service and pursue several new adventures at the same time. This poem (by C.W. … Continue reading

How Important Are Socks?


How important are your socks? That may seem like a rhetorical question, but it isn’t. I am asking you, how important are good socks to you? There are days when I wake and find myself rummaging endlessly around my top draw. On these days, I am usually disappointed and find only old, worn, torn, or miss-matching socks. On these days, even the little things seem to be … Continue reading

When is conflict good?


Well, “When is conflict good”? For someone looking to accomplish something or make a change, the answer is that conflict is always good. That is because conflict is an essential part of the change process. Things are the way they are because they have come to rest there. They will continue to rest in that manner until some force drives they to a different state. The basic … Continue reading

Residual, Perpetual & Passive Income Machines – 4 of 5


Step #4: Act: Build a Perpetual, Residual & Passive Income Site Now you’ve determined some areas you care enough about to truly work with. You have also assessed the market for those areas. Now it is time to take action. Here are some simplified steps you can follow. Buy a relevant domain Try to buy a domain name reflecting the exact phrase that turned out to be … Continue reading

Residual, Perpetual & Passive Income Machines – 3 of 5


Step #3: Find a Relevant Product to Generate Passive Income Life is full of decisions. As we are only looking at options that generate passive income, this choice has potential to work-out well regardless of what path you choose. I love those types of decisions. The challenge is deciding what path will work out better for you (while considering all aspects of your life). In step 1, … Continue reading

Recognize Sunk Cost & Opportunity Cost to Build a Better Tomorrow


Recognize Sunk Cost & Opportunity Cost to Build a Better Tomorrow One of the biggest mistakes we make in our personal and business ventures is our failure to recognize (or unwillingness to acknowledge) “Sunk Cost” and “Opportunity Cost”. Sunk cost is a term often used to describe something of value that has been lost and cannot be recouped. BusinessDictionary.com defines Sunk Cost as, “Money already spent and … Continue reading

Teamwork and Qualities of a Good Team Leader


Qualities of Good Leadership Foster Teamwork Successful team leadership and teamwork are critical in difficult situations. Your success depends largely on how you (the leader) are perceived in the team’s eyes. Plenty of people would rather intentionally self-destruct than give an obviously horrible leader everything they have only to watch them mess things up. Confidence, attitude, and technique all play into making a solid first impression and … Continue reading

Does attention to detail matter in leadership?


A tiny little detail of leadership humbled me today. I experienced my first recognizable example of truly great leadership decades back while attending a six week leadership course (aptly named Airman Leadership School). The course prepares junior enlisted airman for upcoming responsibilities as supervisors of others. The schoolhouse was a small one. It felt similar to a really nice library or study. As I waited (with about … Continue reading

Project X Style Mentorship on Problem Solving


Problem Solving and Opportunity Enhancing Skills Optimists see life as full of opportunity while pessimist see the same life as full of problems. Optimist’s cups are half full vs. pessimists cups being half empty. Heard that before? I have, and it is an important first step. Positioning your attitude is a critical first step in any process. Then what? Is it all happy time from there? Will … Continue reading

Bulletproof! – Why do we have periods of success and failure?


What is bulletproof? Pretty much everyone has heard the term “bulletproof”. If you haven’t, email me and I’ll set you straight. That said, I’m not sure if you have heard the expression in the context of leadership risk. I’ve been lucky enough to have three mentors in the same organization explain it to me over my 25 year career therein. Each time the term came up I … Continue reading